Troubleshooting Spotify Connections
If you are having trouble connecting with Spotify, here are a few things to try: Ensure Spotify is 'premium' (paid account, free versions don't work as they close off 3rd party connectivity) If you open another browser tab, can you see your Spotify account (access it?) - just to confirm you can connect to it For playback, we always recommend having Spotify installed as an app and run it from there vs the browser If all of the above are true, there might be a caching issue with your brPopularTroubleshooting Player Devices
This article seeks to provide suggestions for troubleshooting player device (typically phones and tablets) at Rockstar Bingo events. In the unlikely even that Rockstar Bingo itself is down, you can check our systems status here: Rockstar Bingo - Systems Health Page Possible Problem areas Poor Internet or Wireless (Wi-Fi) - A lot of established venues (bars, pubs, restaurants) may have existing (legacy/older) wireless and Internet in place that previFew readersWhat elements and services make up a Rockstar Bingo game?
Rockstar Bingo is a platform for enabling hosts to deliver music bingo games just about anywhere. There are services and things that we can control here at Rockstar Bingo and then there are things that the hosts or other services can control. This article aims to clarify the things a host may need to think about for delivering a successful music bingo game at a venue. Rockstar Bingo - Rockstar Bingo, the platform itself is something that we build, test and distribute directly here at RockFew readersWireless and Internet Best Practices
Rockstar Bingo is the leading paperless Music Bingo platform used by hosts all over to deliver amazing entertainment experiences in bars, pubs, schools, conferences, etc. Rockstar Bingo can help your venue get bums in seats and keep them there. Being paperless, Rockstar Bingo does require some care put towards ensuring the venue in which the game is hosted has reliable Internet (typically Wireless) for both the players and the host. This video is broken into a few parts: A brief introductioFew readersI am having issues with Spotify Playback?
If someone is having issues with music playback via Spotify there are a few questions to ask. Are you using a Spotify Premium account? - If not, then it will not work, Rockstar Bingo requires a Spotify Premium account that is not being shared while in use to allow music playback. Did you connect to your Spotify account? - If not you can do that on the main screen or when creating a game. Is anyone else using your Spotify account? - If you've shared your account or loFew readersMy Apple Device (Ipad or Iphone) is not working
What if you are using an iPad or iPhone and you have issues accessing a game? Make sure your device is up to date If you're encountering difficulties accessing Rockstar Bingo on your Apple device, such as an iPad or iPhone, the solution might be simpler than you think. As a web-based application, Rockstar Bingo requires an up-to-date browser and operating system for optimal functionality. This helpdesk article guides you through the steps to ensure your device is current and compatiblFew readersCan the sound be faded in an out?
Can the sound be faded in and out? Regrettably, our integration with Spotify has certain limitations. While we can direct the Spotify player to start at a custom time, go back, pause, or skip to the next song, we don't have the capability to control the duration of playback or adjust the volume. To work around this, you have a couple of options. You can manually fade out the music using your sound system or the Spotify app. Alternatively, many hosts choose to speak over the ending of a sonFew readers