Rockstar Bingo Helpdesk
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This is the place if you are having difficulty with our app.
Troubleshooting Spotify Connections
If you are having trouble connecting with Spotify, here are a few things to try: Ensure Spotify is 'premium' (paid account, free versions don't work as they close off 3rd party connectivity) If you open another browser tab, can you see your Spotify account (access it?) - just to confirm you can connect to it For playback, we always recommend having Spotify installed as an app and run it from there vs the browser If all of the above are true, there might be a caching issue with your br
What elements and services make up a Rockstar Bingo game?
Rockstar Bingo is a platform for enabling hosts to deliver music bingo games just about anywhere. There are services and things that we can control here at Rockstar Bingo and then there are things that the hosts or other services can control. This article aims to clarify the things a host may need to think about for delivering a successful music bingo game at a venue. Rockstar Bingo - Rockstar Bingo, the platform itself is something that we build, test and distribute directly here at Rock
Troubleshooting Player Devices
This article seeks to provide suggestions for troubleshooting player device (typically phones and tablets) at Rockstar Bingo events. Possible Problem areas Poor Internet or Wireless (Wi-Fi) - A lot of established venues (bars, pubs, restaurants) may have existing (legacy/older) wireless and Internet in place that previously served the locations needs (occasional Internet or perhaps just for staff purposes and/or POS/Tap devices). When you add Rockstar Bingo to a location, you may be inc